New York Truck Dispatch Services
Maximize your weekly gross revenue, eliminate profit-draining deadhead miles, and secure premium commercial loads with the leading truck dispatch company in New York. Bonafide Trucking Solutions provides dedicated, 24/7 freight dispatching services for independent owner-operators and small carrier fleets. We represent carriers running dry van, reefer, flatbed, step deck, lowboy, RGN, hotshot, box truck, and straight truck configurations across the entire state of New York, from Long Island and New York City to Buffalo, Rochester, and Syracuse.
Bonafide Trucking Solutions is the premier provider of commercial truck dispatch services in New York. We represent owner-operators and small fleet owners by handling all freight broker setups, aggressive rate negotiations, route optimization, and administrative paperwork. Operating along vital commercial corridors including I-90, I-87, I-81, I-84, I-95, and I-278, we source premium spot market and contract loads for reefers, dry vans, flatbeds, step decks, lowboys, hotshots, auto transport, and box trucks, backed by a strict 0 forced dispatch guarantee and a transparent flat-percentage fee structure.
Request a Custom Quote
Partner with an expert dispatcher and start booking premium Northeast freight today.
Dispatched average rates in the Northeast cold chain and pharmaceutical markets.
Consistent load planning keeping dry van trailers rolling on high-volume lanes.
Our commitment to carrier profit and zero forced dispatch builds long-term trust.
Submit your MC authority, W-9, and insurance to get dispatched today.
Carrier Knowledge & Equipment Reference HubExplore Regional Freight Guides, Trailer Specifications & Strategic Planning
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Explore Regional Freight Guides, Trailer Specifications & Strategic Planning
The New York Commercial Freight Market & Logistics Corridors
New York represents the economic engine of the Northeast region, processing massive volumes of domestic, cross-border, and international freight. Sourcing cargo in this high-demand, high-density environment requires detailed lane knowledge, direct relationships with verified freight brokers, and a tactical understanding of local market dynamics. From the maritime marine terminals of the Port of New York and New Jersey to the manufacturing hubs of Upstate New York, trucking carriers need a dedicated dispatcher who understands how to navigate the complexities of this region.
Outbound freight from New York is highly diversified. The metropolitan area is dominated by e-commerce distribution, retail imports, and final-mile consumer logistics, while the Hudson Valley supports high-value pharmaceutical transportation. Upstate New York, including Buffalo, Rochester, Syracuse, and Albany, is powered by industrial manufacturing, agricultural produce, and heavy industrial materials. Our dispatch coordinators align your equipment with the most lucrative regional demands, preventing deadhead and ensuring your trucks operate at maximum capacity.
Primary Interstate Corridors
We specialize in planning routes and sourcing freight along New York's primary commercial transport routes:
- I-90 (NYS Thruway):The principal east-west corridor connecting Albany, Utica, Syracuse, Rochester, and Buffalo to the Midwest.
- I-87 (Northway & Thruway):Connecting NYC to Albany and extending north to the Canadian border, facilitating vital cross-border freight.
- I-81:The major north-south corridor running from the Canadian border through Syracuse and Binghamton into Pennsylvania.
- I-95 & I-278:High-volume freight routes moving cargo through the Bronx, Manhattan, Queens, Brooklyn, and Staten Island.
- I-84:A critical regional artery connecting southern New York with Pennsylvania and New England.
Ports, Rail Terminals & Industrial Hubs
Bonafide maintains active relationships with shippers operating near New York's major transport terminals:
- Port of NY & NJ:The busiest container port on the East Coast, driving drayage and dry-van outbound shipping volumes.
- JFK Air Cargo Hub:Handles massive volumes of high-value, temperature-controlled, and time-critical international air freight.
- Upstate Intermodal Terminals:Rail hubs in Buffalo and Syracuse connecting East Coast maritime cargo to rail networks.
- Mega-Distribution Belts:Major warehouse clusters in Orange County, Albany, and Long Island housing national retail fulfillment centers.
- Canadian Gateways:International crossings at Buffalo (Peace Bridge), Niagara Falls, and Alexandria Bay for cross-border logistics.
State-Specific Trucking Challenges & Compliance Hurdles
Operating commercial trucks in New York presents unique regulatory and operational demands. Unlike most states, New York enforces a weight-distance Highway Use Tax (HUT) on vehicles with a gross weight exceeding 18,000 lbs, requiring strict tracking and quarterly reporting. The state's toll infrastructure, particularly on the New York State Thruway and bridge crossings like the George Washington Bridge, is among the most expensive in the country; dispatchers must calculate these overhead costs when negotiating rate confirmations.
Furthermore, commercial carriers face strict 53-foot trailer restrictions within New York City. The city generally prohibits 53-foot trailers on local streets, limiting legal operations to designated truck routes (such as portions of I-95, I-295, and I-495) with specific permits, or requiring carriers to run 48-foot trailers or straight trucks. Older parkways across Long Island and Westchester feature low-clearance bridges, necessitating commercial-grade GPS routing. Finally, winter weather in Upstate cities like Buffalo, Rochester, and Syracuse brings severe lake-effect snow and ice along I-90 and I-81, requiring proactive weather monitoring.
Compare: Bonafide Dispatch vs. Standard Dispatch vs. Load Boards
Self-Sourcing (Load Boards)
- ❌ Manual searches while driving.
- ❌ Weak rate negotiations.
- ❌ Zero administrative support.
- ❌ High risk of credit issues.
Generic Dispatchers
- ⚠️ Forced dispatch rules.
- ⚠️ Hidden weekly or setup fees.
- ⚠️ Limited regional lane skills.
- ⚠️ Passive detention recovery.
Bonafide Dispatch
- ✅ 0 forced dispatch.
- ✅ No setup fees or contracts.
- ✅ Local NY market dispatchers.
- ✅ 24/7 detention & TONU aid.
New York Commercial Equipment Dispatch Clusters
Our dispatchers specialize in maximizing profitability for each specific trailer setup.
Reefer Dispatch
Refrigerated transport (reefer dispatch services new york) requires precise temperature monitoring, fuel planning, and strict scheduling to prevent cargo claims. Bonafide coordinates refrigerated freight with food processors, agricultural growers, and pharmaceutical manufacturers.
Dry Van Dispatch
Dry van shipping (dry van dispatch services new york) represents the high-volume core of the logistics market. We manage dry van freight by leveraging massive broker networks and direct shipper contacts, coordinating drop-and-hook routes to reduce wait times.
Flatbed Dispatch
Flatbed transport (flatbed dispatch services new york) handles heavy, industrial, and oversized building materials. Bonafide matches flatbed carriers with steel mills, lumber yards, and construction suppliers, securing top open-deck rates.
Step Deck Dispatch
Step deck trailers (step deck dispatch services new york) allow carriers to haul tall loads legally without requiring special permits. We target high-paying machinery and manufacturing freight, verifying bridge clearance along older routes.
Lowboy Dispatch
Lowboy shipping (lowboy dispatch services new york) handles heavy construction machinery. Moving overweight cargo requires permit filing and escort coordination. Our dispatchers handle these steps, keeping lowboy carriers compliant.
Hotshot Dispatch
Hotshot trucking (hotshot dispatch services new york) utilizes medium-duty pickups pulling flatbeds. We source expedited LTL and commercial cargo, focusing on regional routes that maximize your driving clock.
Power Only
Power only dispatching (power only dispatch services new york) pairs your tractor with broker/shipper owned trailers. We source drop-and-hook cargo to maximize driver HOS clocks.
Box Truck Dispatch
New York is a primary hub for box trucks (box truck dispatch services new york). We support 22-26ft box trucks by sourcing expedited, LTL, and final-mile cargo, steering drivers away from restricted commercial parkways.
Straight Truck
Straight truck operations (straight truck dispatch services new york) require dedicated routing to navigate local parkway truck bans. We specialize in coordinating short-haul distribution freight for straight trucks, maximizing driver home time.
Car Hauler Dispatch
Car hauling (car hauler dispatch services new york) is a specialized sector. Bonafide works with open and enclosed car haulers, sourcing multi-car loads from auctions, ports, and dealerships.
Auto Transport
Auto transport logistics (auto transport dispatch services new york) require expert coordination to manage multi-vehicle carriers. We plan seasonal routes, handle shipping port clearances, and verify vehicle condition reports.
Conestoga Dispatch
Conestoga dispatching (conestoga dispatch services new york) utilizes trailers with sliding tarp systems. We secure high-paying machinery and manufacturing loads that require flatbed flexibility combined with weather protection.
RGN Dispatch
Removable Gooseneck trailers (RGN dispatch services new york) haul heavy wheeled or tracked machinery. We manage the permitting, escort scheduling, and routing for multi-axle RGN carriers.
Heavy Haul
Heavy haul shipping (heavy haul dispatch services new york) moves oversized or overweight cargo. Bonafide coordinates the route surveys, permit acquisitions, and escort logistics required for super-load operations.
Fleet Dispatch
Managing a fleet (fleet dispatch services new york) requires coordinated scheduling to keep drivers happy and trucks loaded. We serve as your off-site logistics department, managing driver routing and backhaul coordination.
Owner Operator Dispatch
Independent owner-operators (owner operator dispatch services new york) need dispatchers focused on maximizing net profit. We treat your truck like our own, offering complete lane freedom and factoring support.
Driving Profitability & Compliance in New York Trucking
Succeeding in the New York market requires more than just finding loads; it requires administrative efficiency and strict compliance. Bonafide acts as your back-office partner, managing everything from safety audits to broker setups.
Freight Rates & Aggressive Broker Negotiations
We never accept the first rate a broker offers. Our team monitors rate indices, load-to-truck ratios on DAT Power and Truckstop, and historical lane data. We negotiate aggressively to secure higher rates, fuel surcharges, and detention compensation, ensuring every mile generated pays what it's worth.
Deadhead Reduction & Weekly Lane Planning
Empty miles are a cash drain on your business. We plan your entire week in advance, matching high-paying outbound freight with pre-arranged backhauls. By structuring tight regional loops, we dramatically reduce your deadhead miles, keeping your trucks moving and generating revenue.
FMCSA & DOT Compliance Monitoring
We keep your safety record spotless. Our team verifies that all booked loads comply with DOT and FMCSA regulations, check driver Hours of Service (HOS) using your ELD logs, assist with IFTA and IRP record keeping, and ensure your MC authority stays in excellent standing to prevent safety audits.
Factoring & Fast Paperwork Setup
Cash flow is oxygen for a trucking company. We handle all broker setup packets, W-9 submissions, and insurance certificate filings instantly. Once the load is delivered, we submit the bills of lading (BOLs) to your factoring company, ensuring your funds are deposited within 24 hours.
Northeast Logistical Partners & Systems
We coordinate direct partnerships between independent carriers and critical industry networks:
Quick Answers to Common Dispatch Questions
Clear, direct answers to help you understand how our dispatch services keep your trucks moving.
What is a truck dispatch service?
A truck dispatch service is an administrative and negotiating partner for motor carriers. The dispatch company sources loads from direct shippers and load boards (like DAT and Truckstop), negotiates cargo rates directly with brokers, manages carrier onboarding packets, designs routes, coordinates pick-ups, and handles billing, allowing the carrier to focus on driving.
How much do dispatch services cost in New York?
In New York, professional dispatch companies typically charge a flat percentage fee ranging from 5% to 10% of the gross pay of each booked load. Some services charge a flat weekly rate (e.g., $200–$300), but percentage-based billing aligns the dispatcher's incentives with the carrier's gross profit. Bonafide charges a clean, performance-based percentage fee with no onboarding costs or monthly minimums.
What does a truck dispatcher do?
A professional truck dispatcher coordinates daily operations for owner-operators and fleets. Key duties include: searching load boards, calling brokers, negotiating rate confirmations, checking broker credit scores, completing setup packets, managing routes, tracking Hours of Service (HOS) logs, and advocating for carriers to recover detention and TONU pay.
Can owner operators use dispatch services?
Yes. Independent owner-operators frequently partner with dispatch services to outsource their administrative and negotiating workload. By using a dedicated dispatcher, owner-operators can focus on safe driving, avoid low-paying lanes, eliminate deadhead miles, and secure higher revenue than they would by self-sourcing loads on public boards.
What equipment types do you dispatch in New York?
Bonafide dispatches a comprehensive range of commercial equipment across New York. This includes dry vans, reefers, flatbeds, step decks, lowboys, hotshots, power-only units, box trucks, straight trucks, car haulers, auto transport configurations, Conestogas, Removable Gooseneck (RGN) setups, and heavy-haul multi-axle trailers.
How do dispatch services work?
The process is simple: 1) Onboard by submitting your MC authority, W-9, and insurance certificate. 2) Detail your preferred lanes, home time requirements, and rate-per-mile targets to your dedicated dispatcher. 3) We search for matching loads and negotiate rates. 4) We present the options to you. 5) Upon your approval, we book the load, handle broker packets, and send you the rate confirmation. We never force dispatch.
How fast can I start running loads?
Onboarding with Bonafide is fast and efficient. Once you submit the required carrier paperwork (dispatch agreement, MC authority, certificate of insurance, W-9), our compliance team processes your folder within 2 to 4 hours. You can be matched with a dedicated dispatcher and start receiving load options on the very same day.
How are dispatch fees charged?
We charge a clean, flat-percentage fee based on the gross revenue of the loads you approve and deliver. This fee is automatically invoiced to your factoring company or paid directly after the load is successfully completed. There are no registration fees, no monthly minimums, and no hidden costs.
What makes Bonafide different from other dispatch companies?
Unlike dispatch companies that rely solely on public load boards or force drivers onto unprofitable routes, Bonafide operates as a carrier advocate. We provide a strict 0 forced dispatch policy, maintain a proprietary network of direct shippers, employ experienced U.S.-based dispatchers, and provide full-service administrative support, including safety compliance and invoicing assistance.
Authoritative Trucking Industry Sources & References
New York Cities We Provide Dispatch Services In
- New York, NYEmpire State Freight Metro HubActive Lane
- Buffalo, NYEmpire State Freight Metro HubActive Lane
- Rochester, NYEmpire State Freight Metro HubActive Lane
- Syracuse, NYEmpire State Freight Metro HubActive Lane
- Albany, NYEmpire State Freight Metro HubActive Lane
- Yonkers, NYEmpire State Freight Metro HubActive Lane
New York Truck Dispatch FAQ
Get answers to the most common questions regarding truck dispatch and logistics operations in New York.
How does Bonafide Trucking Solutions handle NYC-specific 53-foot trailer restrictions?
New York City enforces strict regulations on 53-foot trailers, which are generally prohibited on city streets unless traveling on designated routes (such as portions of I-95, I-295, and I-495) with specific permits. Our dispatchers are experts in NYC trucking regulations. We pre-plan routes using approved truck networks, verify shipper/receiver dock access, and coordinate with carriers running legal equipment setups (like 48-foot trailers or straight trucks) for urban deliveries to avoid costly tickets and delays.
What makes New York's Highway Use Tax (HUT) unique, and how do you support carriers with it?
New York is one of the few states that charges a weight-distance Highway Use Tax (HUT) on motor vehicles operating on public highways. It applies to trucks with a gross weight exceeding 18,000 lbs. We help carriers manage their compliance by ensuring all New York miles are tracked correctly via ELD logs, assisting in quarterly filings, and confirming your HUT sticker/permit is valid before dispatching you on NY routes.
What are the typical dry van freight rates out of the New York metro area?
Dry van rates out of New York vary significantly by region and season. Outbound freight from the Long Island and NYC metro areas to the Southeast (like Atlanta) ranges from $1.80 to $2.50 per mile, while regional runs to Philadelphia or Boston can pay $3.00+ per mile due to tolls and traffic. Upstate markets like Buffalo and Rochester offer consistent lanes to the Midwest, averaging $2.10 to $2.70 per mile. We constantly monitor spot market trends to negotiate the highest possible rate confirmations.
How do your dispatchers handle Port of New York and New Jersey container drayage?
For carriers operating drayage services, we coordinate port terminal scheduling, ensure drivers have active SeaLink cards and Transportation Worker Identification Credentials (TWIC), and manage equipment match-ups with steamship lines. Our dispatchers monitor port congestion at Port Newark, Elizabeth, and Brooklyn terminals in real-time, helping you maximize turns and recover detention or layover fees from brokers when terminals run slow.
Do you offer cross-border dispatch services between New York and Canada?
Yes. New York shares a massive border with Canada, with major crossings at Buffalo (Peace Bridge), Niagara Falls (Lewiston-Queenston), and Alexandria Bay. We dispatch carriers handling international freight, ensuring all customs documentation (like PAPS for US-bound or PARS for Canada-bound cargo) is filed correctly, customs brokers are set up, and drivers are cleared for smooth border crossings.
How do your dispatchers manage winter freight challenges in New York?
Winter in New York brings heavy lake-effect snow in Buffalo, Syracuse, and Rochester, along with icy conditions on the I-90 NY Thruway and I-87 Northway. Our dispatchers monitor NOAA winter weather advisories constantly. We prioritize driver safety, communicate weather delays proactively to brokers, and target routes that are cleared and safe. We also negotiate winter weather surcharges when capacity tightens during storms.
What is your dispatch fee structure for owner-operators in New York?
We charge a flat percentage fee of the gross load pay—typically between 5% and 10%, depending on your equipment type and fleet size. There are no signup fees, no monthly minimums, and no long-term contracts. You only pay us after you are dispatched and your load is successfully delivered. We succeed only when you succeed.
Can you help new authorities (MC numbers) get loads in New York?
Yes. Many brokers have restrictions on dispatching carriers with authorities under 30, 60, or 90 days old. Bonafide maintains strong relationships with a vast network of brokers who work with new authorities. We handle the carrier packets, build your broker credit history, and source high-paying loads to get your business off the ground quickly.
What is the average weekly gross revenue for reefers dispatched by Bonafide in NY?
Reefer carriers dispatched by Bonafide in New York typically gross between $7,000 and $10,500 per week, depending on their running preferences and equipment. We capitalize on high-demand pharmaceutical cold chains in the Hudson Valley and food processing lanes out of Upstate agricultural regions to keep your refrigerated trailers loaded at premium rates.
Do you provide dispatch services for box trucks and straight trucks in New York?
Yes. New York is one of the most active markets in the country for box trucks (26ft docks) and straight trucks. We source local and regional LTL freight, expedited cargo, and final-mile deliveries. We focus on booking routes that avoid low bridges in the NYC metro area while maintaining high rates per mile.
How do you recover detention, layover, and TONU (Truck Order Not Used) fees?
We are aggressive advocates for our carriers. When a shipper or receiver keeps you waiting past the standard 2-hour window, we document the times using ELD records, immediately notify the broker, and demand detention pay. If a load is cancelled after your driver has rolled (TONU) or if you are stuck overnight (layover), we fight to recover the maximum compensation contractually allowed.
How does the dispatch process work with Bonafide?
It is simple: 1) You sign our carrier-dispatch agreement and send us your MC authority, W-9, and insurance certificate. 2) You tell your dedicated dispatcher your lane preferences, home-time requirements, and rate goals. 3) We search our databases and direct broker networks for the best matches. 4) We call you with the load details. 5) If you approve, we book it, handle the paperwork, and send you the rate confirmation. We never force dispatch—you have final say.
What load boards and networks do your dispatchers use?
We utilize premium enterprise load boards including DAT Power, DAT One, and Truckstop.com. Crucially, we do not rely solely on public load boards. We have a proprietary database of direct shippers and broker contacts built over years in the industry, allowing us to access premium, unlisted spot-market and dedicated freight.
Are New York tolls factored into the rates you negotiate?
Absolutely. New York tolls—particularly on the NY Thruway, George Washington Bridge, and Staten Island crossings—are among the highest in the nation. A single round trip can cost hundreds of dollars in tolls. Our dispatchers factor these overhead costs into every rate negotiation, ensuring the net payout justifies the route.
Do you handle factoring setup for New York trucking companies?
Yes. We work closely with leading trucking factoring companies. Once a load is delivered, we submit the rate confirmation, clean bill of lading, and invoice directly to your factoring company so you get paid within 24 hours. If you don't have a factoring company, we can introduce you to our trusted partners with low, competitive rates.
What insurance requirements do I need to start working with you?
To start, you must have active motor carrier authority, a minimum of $1,000,000 in Auto Liability coverage, and at least $100,000 in Cargo Liability insurance (which covers most standard freight types). Specialized cargo or heavy haul may require higher cargo limits, which we verify during onboarding.
Which major interstates do your dispatchers focus on in New York?
We dispatch heavily along I-90 (New York State Thruway connecting Boston, Albany, Syracuse, Rochester, and Buffalo), I-87 (connecting NYC to Albany and the Canadian border), I-81 (connecting Canada through Syracuse and Binghamton down to Pennsylvania), I-84, I-95, and I-278.
Do you dispatch conestoga and flatbed trailers in Upstate New York?
Yes. Upstate New York has a strong manufacturing sector (steel, machinery, building materials) that requires flatbed, step deck, and conestoga trailers. We book loads out of manufacturing hubs in Buffalo, Rochester, and Albany, matching carriers with shippers of metals, industrial parts, and building products.
How do you handle fuel optimization for carriers in the Northeast?
Diesel prices in New York and the Northeast are historically higher than the national average due to state taxes. Our dispatchers plan fuel stops, advising drivers to fuel up in lower-tax neighboring states like Pennsylvania or Ohio when routing long-haul, or utilizing major fuel card networks to secure substantial cash-price discounts.
Can I choose my own lanes, or do you assign routes?
You have 100% control over where you run. We do not force dispatch. Your dispatcher presents options that match your preferred lanes, home time, and rate per mile targets. If you want to stay regional in the Northeast, run cross-country, or avoid certain congested cities entirely, we respect and accommodate your preferences.
What compliance standards do you monitor to keep carriers safe?
We monitor FMCSA and DOT compliance standards closely. We ensure that the loads we book comply with Hours of Service (HOS) rules, check bridge laws and weight limits, and help you maintain a clean safety record (CSA score). We verify that brokers we book with are fully bonded, licensed, and have excellent credit scores.
How fast can I start running loads with Bonafide in New York?
Onboarding is quick. Once you submit your paperwork (Agreement, W-9, Insurance, MC Authority), we review and process it within 2 to 4 hours. You can be assigned a dedicated dispatcher and start receiving load options on the very same day.
Do you dispatch car haulers and auto transport carriers in New York?
Yes. We dispatch both open and enclosed car haulers. We source vehicles from auto auctions, dealerships, manufacturing plants, and residential moves, coordinating efficient multi-car routes that maximize your trailer capacity and generate high revenue per mile.
How does freight seasonality affect New York carriers?
New York experiences strong seasonal cycles. Outbound retail and consumer goods surge from August to November ahead of the holidays, particularly around port regions. Spring brings agricultural nursery stock moves, while winter shifts focus to temperature-controlled freight (reefers) to protect food and chemicals from freezing.
Why should a New York carrier choose Bonafide over a traditional broker?
Brokers represent the shippers and try to move freight as cheaply as possible to increase their margins. Bonafide represents YOU, the carrier. We act as your outsourced logistics department, negotiating aggressively with brokers to get you the highest rate, handling your paperwork, and solving on-the-road issues so you can focus on driving.
How do you handle low clearance bridges and parkways in New York?
New York has thousands of low-clearance bridges, especially on historic parkways in Long Island, NYC, and Westchester where commercial trucks are strictly prohibited. Our dispatchers use truck-specific routing software and cross-reference state databases to guide your drivers on approved truck routes (like the LIE or major interstates), avoiding costly bridge strikes and legal citations.
Do you coordinate LTL (Less-Than-Truckload) freight for box trucks in NY?
Yes. Sourcing high-paying LTL cargo is one of our specialties for box trucks and straight trucks. We stack multiple partial loads or book hot-shot, dedicated final-mile deliveries to maximize your revenue per run, rather than relying on low-paying single-stop loads.
What are the specific cargo securement requirements for flatbeds in New York?
New York DOT enforcement strictly aligns with Federal Motor Carrier Safety Regulations (FMCSR Part 393) for flatbed cargo securement. We ensure our flatbed carriers understand correct webbing, chains, and edge protection requirements for heavy commodities like steel coils or lumber, preventing violations at roadside scales.
How does Bonafide help carriers maintain their CSA score in the Northeast?
We actively prevent safety issues by pre-screening brokers, checking weight limits, routing around known hazards, and ensuring your drivers have enough HOS clock left to deliver safely. By avoiding rushed trips and route errors, we help keep your DOT CSA score in the green.
What support do you offer if a carrier faces port terminal congestion in New York?
When terminal gates at the Port of NY/NJ back up, we proactively document the detention window, communicate delay notifications to the broker or shipper, and submit structured logistics logs to recover hourly detention payments. We also coordinate backup loads to prevent a wasted day.
Last updated . Sourced from FMCSA, NYSDOT, Port Authority of NY & NJ, and DAT freight index models.
