Equipment • Nationwide

Step Deck Dispatch Services for Open-Deck Carriers

Bonafide dispatches step deck carriers on freight that's too tall for a flatbed — machinery, equipment, construction materials, and over-height loads.

Quick answer

Step deck dispatch is dispatch service for step deck (drop deck) trailers, used for freight that exceeds standard flatbed height. Bonafide books step deck loads for owner-operators and fleets nationwide.

At a glance

Bonafide provides step deck dispatch nationwide. Flat 5–10% of gross, carrier keeps authority, no contracts.

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Definition
Step Deck DispatchA step deck (drop deck) trailer has a lower main deck so taller freight can ride legally without an over-height permit. Step deck dispatch matches these trailers with tall machinery, equipment, and oversize-adjacent freight.

What's included

  • Height/weight pre-screening
  • Permit guidance when needed
  • Tarp pay negotiation

Best for

  • Step deck owner-operators
  • Step deck fleets
  • Flatbed operators upgrading
Equipment
48-ft Step Deck53-ft Step Deck

How Bonafide dispatch works

From signup to settlement — a simple, transparent process built around how owner-operators and fleets actually run.

  1. 01

    Free quote call

    15 minutes on the phone — lanes, equipment, target RPM, home time. No commitment.

  2. 02

    Sign + onboard

    Carrier-dispatch agreement, W-9, MC + DOT, and a COI listing Bonafide as Certificate Holder.

  3. 03

    Broker setup

    We get you set up under your MC with our vetted broker network and credit-check every broker before booking.

  4. 04

    Load sourcing + negotiation

    We source step deck loads from DAT, Truckstop, and direct partners, then negotiate up from the posted rate.

  5. 05

    Your approval

    We send the rate confirmation for your sign-off. Nothing books without you.

  6. 06

    Run + recover

    We chain loads 2–3 days out, track delivery, recover detention/TONU, and send weekly settlement summaries.

Industries served

Industries we serve

Bonafide dispatches into the shippers, brokers, and direct accounts that move the freight you haul.

  • Manufacturing
  • Construction
  • Agriculture
  • Food + beverage
  • Automotive
  • Energy

Load types we dispatch

Step Deck load types we book

Real freight, sourced from DAT, Truckstop, and direct broker partners — matched to your equipment and lane preferences.

  • 48-ft Step Deck
  • 53-ft Step Deck

Why carriers choose Bonafide for step deck

Why carriers choose Bonafide for step deck

  • Flat % of gross — no setup fees, no contracts
  • Dedicated U.S.-based dispatcher, not a call center
  • 24/7 after-hours coverage for breakdowns + reschedules
  • DAT + Truckstop + 1,000+ direct broker network
  • You approve every load — no forced dispatch
  • Detention, layover, and TONU aggressively recovered

How we compare

Step Deck: Bonafide vs self-dispatch vs brokers

FeatureBonafide DispatchSelf-dispatchFreight broker
Flat % of gross — no setup fees
No forced dispatch
Negotiates every rateNegotiates against you
Handles broker setup + paperwork
Detention + TONU recoveryOn your time
24/7 after-hours coverage
Keeps 100% of MC authorityRe-brokers under theirs

Onboarding & process timeline

From signup to first load — typically under 48 hours

  1. Day 0

    Free quote call

    15-minute conversation to map your lanes, equipment, and target RPM for step deck.

  2. Day 1

    Onboarding packet

    Sign carrier-dispatch agreement, send W-9, COI listing Bonafide as Certificate Holder, MC + DOT authority.

  3. Day 1–2

    Broker setup

    We set you up with our network of 1,000+ vetted brokers under your MC authority — credit-checked before any load.

  4. Day 2–3

    First load booked

    Loads sourced, rates negotiated, rate con sent for your approval — you accept before we book.

  5. Week 1+

    Run + settle

    Loads chained 2–3 days out, detention and TONU recovered, weekly settlement summary delivered.

Case studies

Recent results

TX ↔ CA

Owner-op moved from self-dispatch to Bonafide

+18% RPM in 30 days

Single-truck step deck operator was spending 4+ hours/day on the load board. Bonafide took over sourcing and negotiation — average rate per mile jumped within the first month.

Read all case studies
IL ↔ FL

Small fleet eliminated weekend dispatch headaches

Zero deadhead Sundays

5-truck step deck fleet handed Bonafide their weekend coverage. Drivers came back to pre-booked Monday loads instead of empty trailers.

Read all case studies
PA ↔ GA

New MC authority booked first week

First load in 48 hours

Brand-new step deck authority signed Friday, fully onboarded and broker-set-up by Monday, first load delivered by Wednesday.

Read all case studies

What carriers say

What drivers say

"Bonafide actually negotiates. I was leaving $200–$400 a load on the table doing my own step deck dispatch."
Marcus T.
Step Deck Owner-Operator • Dallas, TX
"Called Bonafide on a Thursday, my truck was loaded by Monday morning. No setup fees, no games."
Renee A.
Step Deck Owner-Operator • Atlanta, GA
"My dispatcher knows my home base, knows my preferred lanes, and answers the phone at 11 PM when a broker tries to cut detention. That's what I'm paying for."
Jorge M.
Step Deck Fleet Owner — 6 trucks • Phoenix, AZ
Carrier Reference Info

Quick Operations FAQ & Details

Quick answers

Concise, AI-extractable answers to the questions drivers and fleets ask most.

What is step deck dispatch?

Step deck dispatch is dispatch service for step deck (drop deck) trailers, used for freight that exceeds standard flatbed height. Bonafide books step deck loads for owner-operators and fleets nationwide.

How does step deck dispatch work?

A Bonafide dispatcher sources step deck loads from DAT, Truckstop, and direct broker partners, negotiates the rate, sends the rate confirmation for your approval, then handles broker setup, BOLs, and detention recovery — you stay on the truck, we work the phones.

Who should use step deck dispatch?

Step Deck Dispatch is built for step deck owner-operators, step deck fleets, flatbed operators upgrading — carriers who want professional load sourcing and rate negotiation without giving up their MC authority.

How much does step deck dispatch cost?

Bonafide charges a flat 5–10% of gross load revenue for step deck dispatch — no setup fees, no monthly minimums, no long-term contracts. Pricing is finalized after a free quote call.

What are the benefits of step deck dispatch?

Carriers who use Bonafide step deck dispatch typically see taller freight access vs. flatbed; permit avoidance on borderline loads; premium machinery rates, while keeping 100% control of their authority and home time.

Frequently asked

How much does step deck dispatch cost?

Bonafide step deck dispatch is billed as a flat percentage of your gross load revenue — typically 5–10% depending on lane mix and fleet size. There are no setup fees, no forced dispatch, and no long-term contracts.

What do I need to start step deck dispatch with Bonafide?

You need active MC and DOT numbers, a current Certificate of Insurance with Bonafide listed as Certificate Holder, a W-9, and a signed dispatch-carrier agreement. Most owner-operators are dispatched on their first load within 24–48 hours.

Do I have to accept every load Bonafide books?

No. You set your home base, lane preferences, minimum rate per mile, and equipment availability. We negotiate and present loads; you approve or decline before booking.

How does Bonafide find loads?

We pull from DAT and Truckstop load boards, direct broker relationships, shipper contracts, and private freight networks — then negotiate up from the posted rate using lane data and detention/accessorial pricing.

When do I need step deck instead of flatbed?

Anything over 8'6" tall on a flatbed becomes an over-height permit load. A step deck's lower main deck lets freight up to ~10'2" ride legally without a permit — that's the sweet spot: taller machinery, tall reels, boats, and equipment where the customer wants to avoid the permit fee and delay.

Do you dispatch step deck loads that require tarps?

Yes. We identify tarp-required loads (steel coils, lumber, packaged building materials) at quote and negotiate tarp pay ($50–$150) into the rate con. If you don't tarp, tell us and we filter tarp loads out of your available list — no wasted phone time.

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