Common Inquiries
Equipment & Operations FAQ
Complete-sentence answers to the questions carriers ask most before switching dispatch companies.
What equipment types does Bonafide Trucking Solutions dispatch?+
Bonafide dispatches ten core truck and trailer configurations for owner-operators and small fleets: Dry Van, Reefer, Flatbed, Step Deck, Lowboy, RGN (Removable Gooseneck), Conestoga, Power Only, Hotshot, Box/Straight Truck, and Car Hauler. Coverage is nationwide across all 50 U.S. states.
How much does truck dispatch cost per equipment type?+
Bonafide charges a flat 5–10% of gross load revenue depending on equipment, lane mix, and fleet size. The same fee model applies whether you run a dry van, reefer, flatbed, step deck, lowboy/RGN, Conestoga, power only, hotshot, box truck, or car hauler. There are no setup fees, no monthly minimums, and no long-term contracts.
How much does flatbed dispatch cost?+
Flatbed dispatch through Bonafide is billed as a flat percentage of the gross load revenue (5–10%), the same structure as dry van and reefer. Flatbed loads pay a higher rate per mile ($2.40–$3.30/mi average spot market), and tarp pay is negotiated as a separate line item on every rate confirmation rather than folded into the linehaul.
What insurance do I need for reefer dispatch?+
Most reefer brokers require a minimum of $1,000,000 auto liability, $100,000 cargo insurance, and a Reefer Breakdown clause on the cargo policy (many food-grade shippers require $250,000 cargo). Bonafide flags any broker whose insurance requirements exceed your certificate on file before booking so you never accept a load your policy won't cover.
Can I switch equipment types with the same dispatcher?+
Yes. Owner-operators who upgrade from dry van to reefer, from flatbed to step deck, or add a second truck of a different equipment type keep the same dedicated dispatcher. Bonafide simply updates the equipment record on your carrier profile and re-scopes the lane search — no re-onboarding required.
What is the difference between a lowboy and an RGN?+
Both are heavy-haul trailers. A lowboy has a fixed low deck and requires loading equipment (ramps, crane) to place freight onto the deck. An RGN (Removable Gooseneck) detaches at the front so rolling equipment can drive directly onto the deck under its own power. RGNs are preferred for dozers, drilling rigs, and any equipment that rolls; lowboys are common for pre-loaded modular freight and cranes.
Do you dispatch new authority carriers on every equipment type?+
Yes. Bonafide dispatches new MC authorities under 90 days old across all ten equipment categories. We source brokers who work with newer authorities, advise on building your safety score and lane relationships, and negotiate past the 'new authority discount' brokers try to apply.
How do you coordinate oversize permits for heavy haul, lowboy, and RGN loads?+
Our permit desk files single-state and multi-state permits with each state DOT, coordinates certified pilot/escort cars (front, rear, and high-pole roles), and books police escorts when required. The complete permit packet and route sheet is delivered to the driver digitally before pickup — the carrier does not have to pull permits themselves.
Do you support trailer interchange agreements for power only dispatch?+
Yes. On every power-only load Bonafide verifies the trailer interchange insurance requirement, drop-and-hook authorization, and trailer condition on the rate confirmation before pickup. Power-only carriers are set up with Amazon Relay, Uber Freight, Loadsmart, XPO, Schneider FreightPower, and legacy brokers so trailers are always available at the drop yard.
What is required to run hotshot dispatch with Bonafide?+
For hotshot dispatch you generally need a Class 3, 4, or 5 pickup truck (such as a Ram 3500 or Ford F-350/F-450) pulling a 30–40 ft gooseneck or bumper-pull trailer, active USDOT and MC authority, minimum $1,000,000 auto liability and $100,000 cargo insurance, plus an ELD if your truck is 2000+ model year with a GVWR over 10,001 lbs. Bonafide only books interstate hotshot freight once all four are active.
Do I have to accept every load you send me?+
No — Bonafide never uses forced dispatch. Every load is presented for your approval with the rate, lane, weight, commodity, and pickup/delivery windows before we sign the rate confirmation. You decline, we find another load. This applies to every equipment type we dispatch.
What states and freight corridors does Bonafide cover?+
Bonafide dispatches nationwide across all 50 U.S. states, including the major freight corridors: I-95 (Northeast megaregion), I-75 (Great Lakes to Florida), I-10 (Southern crossroads), I-70 and I-80 (transcontinental), I-35 (Texas triangle to Midwest), I-5 (West Coast), and cross-border lanes into Laredo, El Paso, and Detroit.